burger icon

Contact Us

OBSERVE: This section details how users may contact jeetcity exclusively via jeetcityz.com, addresses operational support under all applicable Australian (AU) online gambling standards, and incorporates all provided factual, corporate, and legal data.

EXPAND: To ensure regional compliance and best practices under AU law, we address explicit requirements regarding transparency of operator identity, contact mechanisms, data privacy, regulatory dispute pathways, and user protection obligations. All information is structured for both legal robustness and user accessibility, extending validity and operational support commitments through 2025.

REFLECT: The following content integrates all essential contact modalities, legal disclaimers, and jurisdictional protections, aligning with Curaçao licensing oversight and AU-specific consumer safeguards. All brand references are restricted to jeetcityz.com per compliance protocol.

How to Contact jeetcityz.com

  • Support Email: For all support enquiries, contact [email protected]. This channel is monitored 24/7, and all communications are logged for compliance and quality purposes.
  • Contact Form: Users may submit queries via the secure contact form below by providing their name, email/messenger, and a clear description of their request. Personal information is handled in accordance with AU Privacy Principles and will not be used for marketing without explicit consent.
  • Physical Address (Legal Entity): Dama N.V., Scharlooweg 39, Willemstad, Curaçao. (Legal and registered address of the operator in compliance with Curaçao eGaming authority Antillephone N.V., License No. 8048/JAZ2020-13, valid through 2025).
  • Website: https://jeetcityz.com is the exclusive official site for all 'jeetcity' operations in Australia.

Operational Support Commitments

  • Response Timelines: jeetcityz.com endeavors to reply to all written inquiries within one business day. For urgent matters, live chat support is available at all hours to ensure your needs are met promptly and in accordance with responsible gambling obligations.
  • Live Chat and Emergency Assistance: 24/7 live chat functionality is provided for immediate support. Where necessary, escalation to management or regulatory contact will be transparently facilitated.
  • Language of Service: All support is provided in English, in line with accessibility and comprehension requirements applicable in AU.

Legal Disclosures and Regulatory Protections (AU Adapted)

  1. Operator Identification and Licensing:
    • All gaming and support services for Australian residents are provided via Dama N.V., trading under jeetcityz.com, licensed and regulated by Antillephone N.V. (Curaçao eGaming, License No. 8048/JAZ2020-13, extended through 2025).
    • Physical and legal address: Scharlooweg 39, Willemstad, Curaçao. Company registration number: 152125.
    • Operator is not physically present in Australia; services are delivered remotely under international gaming law and local AU compliance requirements for remote gaming providers.
  2. Regulatory Complaints and Dispute Resolution:
    • Users who believe their enquiry or complaint has not been resolved satisfactorily should first contact jeetcityz.com support ([email protected]).
    • If further escalation is required, users may request review under the rules of Antillephone N.V., Curaçao - details provided upon written request.
    • Australian residents retain the right to seek independent advice or contact relevant AU consumer protection bodies in the event of unresolved disputes. All correspondence will be preserved for regulatory inspection through 2025.
  3. Privacy and Data Protection:
    • All personal information submitted via contact mechanisms is handled in compliance with the Australian Privacy Act 1988 and jeetcityz.com's own privacy policy.
    • User data is processed and retained solely for service-related purposes, dispute resolution, and regulatory compliance. No data will be shared with third parties except as strictly required by law or jurisdictional authorities.
  4. Responsible Gambling and User Safety:
    • Support staff are trained to identify and respond to markers of gambling-related harm in accordance with AU regulatory frameworks.
    • jeetcityz.com provides resources and self-exclusion tools and offers direct referral to Australian responsible gambling helplines where appropriate. Contact requests referencing responsible gambling are prioritized and confidentially managed.
    • Further details are available within jeetcityz.com's Responsible Gambling Policy and are available on request by contacting support.

Contact Form (for support and regulatory compliance)

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Regional Compliance Note: All contact options presented here are fully adapted to Australian user protection laws and the international licensing status of jeetcityz.com. For full legal disclosures, privacy practices, or to initiate regulatory action, users are encouraged to contact [email protected] or consult the responsible regulatory authority. All operational policies, support protocols, and compliance mechanisms are confirmed as effective and valid through 2025.