Responsible Gaming

Responsible gaming at jeetcityz.com represents a commitment to fostering a conscious, informed, and balanced approach to gambling entertainment. Players are encouraged to enjoy gaming as a form of recreation while maintaining awareness of potential risks and personal limits. jeetcity offers comprehensive support resources, personalised limit-setting tools, and professional assistance to ensure responsible participation in all activities on jeetcityz.com. The operator stands ready to assist players seeking support or guidance regarding safe gambling practices.

Risk Awareness

OBSERVE: Australian law and industry best practice require player vigilance about gambling risks, and highlight early detection of problematic behaviours.
EXPAND: jeetcityz.com recognises that excessive gaming may lead to personal, financial, or social harm. Early intervention is enabled by educating players to self-reflect and recognise signs of risk.
REFLECT: The following indicators can suggest developing gambling issues:

Frequent, repeated betting above predetermined limits
Thinking about the casino or gambling outside of gaming sessions
Borrowing money or selling belongings to fund play
Neglecting personal, work, or social responsibilities due to gambling
Withdrawing from family or friends or experiencing mood swings related to gaming outcomes

Self-Assessment Test

Please consider the statements below as part of your personal risk evaluation. If you answer "yes" to several, you may wish to seek support:

Do you feel unable to control the amount of time or money you spend gambling?
Have you tried to stop or cut down on gambling but failed?
Are you gambling to recoup previous losses?
Is gaming interfering with your work or home life?
Have you lied to others about your gambling habits?
Do you feel anxious, irritable, or depressed due to gambling?

Regional Compliance Note: Australian law (e.g., Interactive Gambling Act 2001, updated 2025-2025) requires clear self-evaluation resources and recommends external referrals for suspected harms.

Limits & Tools

OBSERVE: Australian regulatory frameworks prioritise effective harm minimisation through self-imposed controls.
EXPAND: jeetcityz.com provides flexible, user-managed tools to support responsible gambling, including deposit limits, time tracking, and break ("Time-Out") functions, fully compliant with AU standards.
REFLECT: All users are empowered to tailor their gambling experience to personal circumstances:

Deposit Limits (daily, weekly, monthly):
- Log in to your jeetcityz.com personal account.
- Navigate to the 'Responsible Gaming' section in your account menu.
- Select 'Set Limits', then choose 'Deposit Limits'.
- Define daily, weekly, or monthly maximums suited to your budget (e.g., AU$20/day; AU$100/week; AU$400/month - as an example; actual numbers to be set by the user).
- Save and confirm your choices to activate limits instantly. Modifications are permitted with a 24-hour cooling-off period for increased limits.
Time Spent Limits (Session Timers):
- Within your account's 'Responsible Gaming' section, select 'Session Time Limit'.
- Specify the maximum duration for single sessions (e.g., 60 minutes per session).
- Receive automated notifications when nearing chosen limits. Exceeding the session limit triggers an automatic logout and reminder.
Enabling Breaks ("Time-Out"):
- Access 'Time-Out' via the 'Responsible Gaming' menu.
- Choose a break period from 24 to 72 hours.
- Your account will be suspended for the selected timeframe. No gaming or deposit activities will be accessible until the time expires.

Legal Obligation: All limit-setting functionalities comply with AU consumer protection requirements and remain confidential. Adjustments to limits that benefit user welfare are immediate; requests to increase limits become active after the mandatory waiting period.
Regional Compliance Note: Systems align with the National Consumer Protection Framework for Online Wagering in Australia (NCPF, 2025).

Self-Exclusion

OBSERVE: Australian law mandates effective, transparent, and accessible player self-exclusion options, with clear communication of consequences and player rights.
EXPAND: jeetcityz.com enables both temporary (minimum 6 months) and permanent (lifetime) self-exclusion, offering a structured process and support during the period.
REFLECT:

Initiating Self-Exclusion:
- Log in to jeetcityz.com and visit your 'Responsible Gaming' page.
- Select the 'Self-Exclusion' tab.
- Choose the exclusion period:
  - Temporary: 6 months, 12 months, or a custom period (up to 5 years; extendable)
  - Permanent: Lifetime exclusion
- Review the explained consequences of self-exclusion.
- Confirm your selection. A final confirmation step is required to prevent accidental activation.
Support & Assistance:
- If assistance is needed, contact [email protected] for guidance or to initiate exclusion on your behalf after identity verification.
Consequences of Self-Exclusion:
- Immediate suspension of account access for the specified duration
- No deposits, bets, or withdrawals can be made during exclusion
- Any balance remaining at the time may be refunded in accordance with the Refund Policy and AU law; withdrawals must be requested prior to account closure where possible
- Self-exclusion cannot be reversed until the exclusion period ends; permanent exclusion is irrevocable

Legal Protections: Implementation is in full alignment with the National Self-Exclusion Register (BetStop) and AU regulatory requirements for 2025. jeetcityz.com upholds the right of users to seek alternative external self-exclusion via national bodies.

Support Resources

OBSERVE: Responsible gaming frameworks require operators to provide direct access to independent help organisations.
EXPAND: jeetcityz.com advises players to consider professional and peer-based support as part of harm minimisation.
REFLECT: An overview of key Australian and international support services is provided below for player convenience and legal compliance:

GAMCARE (UK/EU):
gamcare.org.uk / [email protected] / +44 808 8020 133
Offers expert advice, live chat and free counselling to individuals and their families affected by gambling problems.
Gamblers Anonymous Australia:
gaaustralia.org.au / 1800 858 858
Support group with confidential meetings, phone support and peer-driven recovery for those seeking freedom from gambling harm.
National Gambling Helpline (AU):
1800 858 858 / gamblinghelponline.org.au
Government-backed 24/7 helpline offering confidential counselling, live chat, and information for individuals and their families.
BetStop - National Self-Exclusion Register:
betstop.gov.au
Enables quick self-exclusion from all licensed Australian online gambling providers at the national level.
Gamblers Anonymous (International):
gamblersanonymous.org
Worldwide network for confidential, in-person or online meetings.
European Responsible Gambling Services:
Such as begambleaware.org for additional information and online tools.

Legal Obligation: Provision of support resource information is required under AU and EU frameworks. jeetcityz.com ensures all partners are reputable and maintain client confidentiality.

Help for Family

OBSERVE: Legal and ethical duties include supporting family members affected by gambling harms.
EXPAND: jeetcityz.com recognises the vital role families play in harm prevention and recovery, and facilitates access to family-specific assistance.
REFLECT:

Understanding and Compassionate Communication: Initiate open, non-confrontational dialogues. Express your concerns based on specific observations, listen without judgement, and avoid blame.
Offer Practical Support: Encourage the individual towards available help, such as professional counselling or support groups, and assist in practical matters (e.g., managing finances, daily routines).
Access Specialist Groups: Utilise family and friends' support forums, such as Gambling Help Online - Family & Friends, Gam-Anon, and Australian mental health forums.
Professional Advice: Contact a GP, psychotherapist, or psychological support services for family-focused therapy.
Emergency Support: If immediate protection is required, call 1800 858 858 (National Gambling Helpline) or reach out to [email protected] for guidance.

Recommendations for Next Steps: Encourage those affected to seek peer and professional help, use national hotlines, or engage in group counselling to proactively manage and mitigate gambling-related impacts on families and close relationships.

Operator's Commitment

OBSERVE: jeetcityz.com is legally obliged to implement proactive monitoring and responsible gambling protocols.
EXPAND: Internal controls and automated risk detection are in place, with procedures for player notification and intervention in accordance with AU law and Curaçao licensing standards (Antillephone N.V. 8048/JAZ2020-13, valid through 2025).
REFLECT:

Behavioural Risk Analysis:
- Ongoing transaction and play pattern reviews to identify unusual activity (e.g., escalating deposit frequency, large bet cycles, or repetitive time-out requests)
- Utilisation of anonymised behavioural analytics
- Immediate account flagging for further assessment upon detection of high-risk markers
Automated Warning Messages:
- Prompt notification is provided via email or account dashboard if unhealthy patterns are identified
- Players receive direct links to set or amend limits and access self-exclusion tools
Proactive Contact Criteria:
- Support may initiate direct contact if: limits are exceeded despite warnings, major changes are noticed in deposit patterns, repeated time-outs are set, or unsolicited third-party concerns are received
- Communications adhere strictly to privacy and data protection law, with intervention focused on welfare rather than commercial interests

Legal Protections: jeetcityz.com aligns with both Curaçao regulatory expectations and 2025 AU responsible gaming laws, ensuring all interventions are transparent, proportionate, and prioritise user autonomy.

Updates

OBSERVE: Transparency regarding changes is mandatory under AU law.
EXPAND: All alterations to responsible gaming policies or available tools must be promptly communicated.
REFLECT: Players will be notified of material modifications via email to their registered address and/or prominent website banners on jeetcityz.com.
Date of last update: 13 April 2025.

Contact & Feedback

OBSERVE: Immediate access to professional support and feedback mechanisms is a legal and operational requirement.
EXPAND: jeetcityz.com maintains a dedicated responsible gaming department reachable through multiple channels.
REFLECT:

E-mail: [email protected] (24/7 support, including responsible gaming and self-control requests)
Online Form: Accessible via the jeetcityz.com 'Contact' page for all self-exclusion or feedback queries. If you wish to request additional support - including custom limit setting, exclusion, or to share concerns - please submit your inquiry referencing your registered account details and the relevant issue.

All communications are handled confidentially by trained jeetcityz.com staff based at our official support centre:
Scharlooweg 39, Willemstad, Curaçao (Dama N.V. registration 152125, Curaçao e-gaming licence 8048/JAZ2020-13, valid through 2025).