Privacy Policy

At jeetcityz.com, privacy is a foundational commitment essential for maintaining the trust of our players and website visitors. This Privacy Policy explains how jeetcityz.com collects, uses, and protects your personal information. The Policy applies to all individuals accessing our services from Australia, including registered players and website visitors. Effective date: 1 January 2025.

Who We Are

OBSERVE: jeetcityz.com is operated by Dama N.V., a legally established entity holding e-gaming license 8048/JAZ2020-13 issued by Antillephone N.V. (Curaçao).
EXPAND: Our headquarters and legal address: Scharlooweg 39, Willemstad, Curaçao. Company registration number: 152125. All data processing activities are supervised by our appointed Data Protection Officer.
REFLECT: For privacy inquiries or data protection issues, contact our Data Protection Office at [email protected].

Legal Operator: Dama N.V., Scharlooweg 39, Willemstad, Curaçao, Registration No. 152125
Gambling License: 8048/JAZ2020-13 (Antillephone N.V., valid through 2025)
Privacy Contact: Data Protection Officer ([email protected])

What Personal Data We Collect

OBSERVE: Engagement with jeetcityz.com services results in the collection and processing of multiple categories of personal information.
EXPAND: These include data necessary for account management, transactions, regulatory compliance, security, and site performance.
REFLECT: All data collection strictly adheres to lawful and transparent principles under AU and Curaçao regulations.

Personal Data: Full name, residential address, date of birth, identification documents, contact details (email, phone).
Technical Data: IP address, device type, browser configuration, usage logs, connection timestamps.
Payment Data: Credit/debit card or payment provider details, transaction history, withdrawal and deposit information.
Behavioral Data: Gameplay and betting history, site navigation, session activity, referral information.
Cookies & Similar Technologies: Session identifiers, persistent cookies, third-party analytic and advertising cookies.

Collection methods include account registration, ongoing platform use, automated tracking, payment provider integration, and direct communications.

Legal Basis for Processing

OBSERVE: jeetcityz.com processes data under lawful grounds required by Australian privacy laws and licensed gambling regulations.
EXPAND: Data processing only occurs where at least one valid legal ground applies, tailored to the type of data and the activity involved.
REFLECT: The following legal bases ensure all data handling is justified, documented, and protective of your rights.

User Consent: Obtained during registration and for optional marketing, cookies, or third-party services.
Contract Performance: Required to provide, maintain, and support your jeetcityz.com gaming account and to process payments (including withdrawals).
Legal Obligations: Compliance with anti-money laundering (AML), know-your-customer (KYC), taxation, and reporting duties mandated by Australian and Curaçao gaming authorities.
Legitimate Interests: Ensuring platform security, conducting analytics, fraud prevention, and improving user experience, balanced against user privacy expectations.

Regional Compliance Note: All legal bases are in line with the Privacy Act 1988 (Cth) and relevant Australian privacy principles, as well as industry best practices for online gambling.

Purpose of Processing

OBSERVE: jeetcityz.com uses personal data solely for specific, explicit and legitimate purposes.
EXPAND: Each activity involving your data is linked to operational, legal or service improvement functions that benefit users and ensure regulatory compliance.
REFLECT: No personal data is used for undisclosed purposes; all processing is transparent and accountable.

Account Management: Creating and managing player accounts, verifying identity, protecting against duplicate/underage accounts.
Game Provisioning: Operating casino games, recording bets, awarding prizes, and enabling secure financial transactions.
Service Improvement: Monitoring system performance, resolving technical issues, and enhancing usability based on user feedback and analytics.
Marketing and Communications: Providing customised offers, newsletters, and service updates (with opt-in consent and clear unsubscribe option).
Security and Fraud Prevention: Detecting and preventing fraudulent activities and unauthorised access.
Regulatory Compliance: Fulfilling legal duties regarding KYC, AML, player protection, taxation and authority reporting.

Disclosure & Sharing

OBSERVE: jeetcityz.com only shares personal data with third parties where necessary and for legitimate, lawful purposes.
EXPAND: Data is protected by contractual, regulatory and technical safeguards in all such circumstances, with explicit user consent sought where legally required.
REFLECT: The following categories of recipients may receive your personal data.

Payment Processors: Banks, card issuers, and e-wallet providers involved in deposits, withdrawals, and transaction verification.
Technical Service Providers: IT hosting, analytics, security, and platform support contractors (bound by confidentiality and data protection agreements).
Regulatory and Legal Authorities: Disclosure in response to lawful requests, audits, anti-fraud programs, and AML/KYC requirements.
Affiliates and Advertising Partners: For referral programs or marketing purposes, strictly under consent or anonymised form.
Parent Company: Dama N.V. or its designated processors for group-level compliance and oversight.

Regional Compliance Note: Data is never sold for unrelated third-party commercial purposes. All sharing complies with AU and Curaçao privacy and data protection requirements, including cross-border safeguards.

International Transfers

OBSERVE: jeetcityz.com's operational base in Curaçao and its provision of services to Australian users may involve cross-border data transfers.
EXPAND: All such transfers are conducted in accordance with legal requirements to preserve the security and privacy of your information.
REFLECT: Adequate protection measures are always implemented for international transfers.

Transfer Destinations: Data may be processed or stored in Curaçao, the European Economic Area (EEA), and other locations as required for service delivery or regulatory compliance.
Protection Guarantees: Standard contractual clauses, binding intra-group agreements, and, where applicable, data processing agreements with technical and organizational safeguards.
User Rights: You retain all statutory rights regarding your information, regardless of storage location.

Regional Compliance Note: International data transfers follow guidelines under the Australian Privacy Principles (APPs), including procedures to ensure equivalent protection as required by AU law.

Data Retention

OBSERVE: jeetcityz.com maintains personal data only for as long as necessary for legitimate, statutory, or contractual purposes.
EXPAND: Retention periods are determined by the nature of the data and the legal context.
REFLECT: Upon expiry of reasons for storage or receipt of a valid deletion request (subject to legal requirements), data is securely and irreversibly erased.

Personal & Account Data: Retained for up to 5 years after account closure in compliance with AML/KYC and regulatory requirements.
Transaction Records: Maintained for at least 5 years to support tax, financial, and anti-fraud obligations.
Technical and Behavioral Data: Kept for 12 to 36 months after collection to support service improvement and security audits.
Cookies and Analytics Data: Retention periods as specified in the Cookies section below.

Data may be retained longer where required by ongoing legal disputes or regulatory inquiries, after which secure deletion is assured.

Your Rights

OBSERVE: Users of jeetcityz.com in Australia possess robust legal rights concerning their personal data.
EXPAND: Not all rights are absolute; certain requests may be subject to legal obligations overriding user preference.
REFLECT: Exercising your rights involves easy-to-access procedures and clear explanations.

Right of Access: Obtain confirmation and a copy of your personal data held by jeetcityz.com upon request.
Right to Correction: Request rectification of incomplete or inaccurate personal details.
Right to Deletion: Request erasure of data if processing is no longer necessary, unless prevented by regulatory duties.
Restriction of Processing: Seek limitation of how your personal data is used in specific circumstances.
Objection: Object to data processing for direct marketing or other specified purposes.
Data Portability: Receive your information in a portable, machine-readable format for transfer to another service provider.
Withdraw Consent: Revoke consent for marketing communications or optional services at any time.

Procedures: Requests can be made via [email protected]. All requests are responded to within 30 days, subject to verification of identity.

Cookies & Tracking Technologies

OBSERVE: jeetcityz.com uses cookies and similar technologies for site operation, analytics, and marketing.
EXPAND: Consent is managed via banners and/or browser settings in accordance with Australian law.
REFLECT: Users retain control and can manage or disable non-essential cookies at any time.

Session Cookies: Temporary cookies enabling basic site functionality during a single visit. Deleted when the browser is closed.
Persistent Cookies: Remain beyond browser sessions to retain user preferences or login state, typically expiring within 30 days to 12 months.
Third-Party Cookies: Used by analytics or advertising partners (e.g., Google Analytics) to facilitate performance measurement and tailored marketing, subject to user opt-in.

Management: Cookies can be controlled or blocked via browser settings or, where available, preferences accessed in the account panel.
Consent: Non-essential cookies are only activated with your explicit consent.

Data Security

OBSERVE: jeetcityz.com employs a multi-layered data security approach meeting international and Australian industry standards.
EXPAND: Security is reinforced through continuous technical and organisational safeguards tailored to evolving risks.
REFLECT: Regular audits and updates underpin jeetcityz.com's data protection commitment.

Encryption: All personal and transactional data is protected using SSL (Secure Sockets Layer) technology during transmission, with storage protected by industry-standard encryption protocols.
Access Controls: Strict internal policies ensure access to personal data is limited to authorised personnel only, subject to role-based permissions.
Audits and Monitoring: Scheduled and ad-hoc security audits are conducted, with real-time monitoring for suspicious activity or data breaches.
Staff Training: All staff receive ongoing comprehensive training in data protection, confidentiality, and privacy law compliance.

Incident Response: Any data breach is immediately investigated and, where required, affected users and regulators are notified in adherence to AU and Curaçao law.

Complaints & Contacts

OBSERVE: jeetcityz.com is committed to transparent and efficient privacy complaint resolution.
EXPAND: User concerns are handled by our Data Protection Officer with full documentation and escalation when appropriate.
REFLECT: We aim for prompt, thorough responses to all privacy-related inquiries.

Contact Point: Direct all privacy and data protection requests to: [email protected].
Complaint Procedure: Upon receipt, your concern is acknowledged within 7 days. A detailed investigation is conducted, and findings, including any remedial measures, are shared with the complainant within 30 calendar days.
Escalation: If unsatisfied, individuals may contact the Office of the Australian Information Commissioner (www.oaic.gov.au) for further review.

Responsible Officer: Oliver Clarke, Data Protection Administration ([email protected])

Updates

OBSERVE: jeetcityz.com reviews and updates its Privacy Policy regularly to reflect changes in legislation, business practices, and user feedback.
EXPAND: Users will be notified of significant changes via account email, site announcements, or dedicated policy update banners.
REFLECT: The current version of this policy is always accessible at jeetcityz.com. Date of last revision: 1 January 2025.